Whilst most lottery players are able to enjoy their participation in such activity, we recognize that for a very small number of people this form of gambling activity may cease to be fun. For those players who wish to restrict their gambling, we provide a self-exclusion facility. Self-exclusion is a formal process whereby we cease to allow you to participate in our online and direct mail lotteries.
To self-exclude please call 0333 4444 111 or email help@givecircle.com and state ‘self-exclusion’, and include your full name, address and mobile number. We shall mark your record accordingly within 3 working days of receipt of your self-exclusion notification. We will hold your details on a register to ensure that you aren’t entered into any future draws and that we don’t send you any promotional material. If you have purchased entries in our lottery, and subsequently send us a self-exclusion notification which is received prior to the lottery close date, we will remove you from the draw. The minimum period of exclusion is 6 months.
In requesting self-exclusion you agree to provide full and accurate personal details, now and in the future, so as to ensure we are able to restrict your access to our services. If you do choose to self-exclude we will use all reasonable endeavours to ensure we comply with your self-exclusion. However in agreeing to self-exclude you accept that you have a parallel undertaking not to seek to circumvent the self-exclusion. Accordingly, neither us nor our charity partners has any responsibility or liability for any subsequent consequences or losses howsoever caused, that you may suffer or incur if you commence or continue gambling by providing misleading, inaccurate or incomplete details or otherwise seek to circumvent the self-exclusion agreed.
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